PLEASE HELP ME I CAN"T GET MY TASCAM US-122 TO WORK

[pink heart birds]

i plug it into the USB port and nothing happens it doesn't even turn on

[SteveK]

Sorry that I don't have the answer for you, but if you go to www.tascam.com (http://www.tascam.com) and then to "contact us" you will have a phone number for tech support. I was having a connectivity issue between my new Tascam 1884 control surface and my computer/Cubase. The tech rep. was able to get me up and running in minutes. Unfortunately it's a toll call, no 800 number, but it got me up and running. Good luck!

[Bill Niersbach]

Are you plugging it into a USB jack that is attched to your motherboard or to an external usb bridge?? I am pretty sure it has to be connected direct adn wont work through one of those extended hubs. Does any other usb device work in the same port?

[FrankiePRS]

The US122 definitely prefers to be connected to a primary port. I don't even think it will work on an unpowered hub. I'm having different issues with mine, and i think ima return it tomorrow... (latency :( )

[Slyib]

I have to ask (and sorry for the late post):

Are you running XP Media Center, by any chance?

While XP is supported, Media Center is not. I bought a US-122 and read that in the readme file. It wasn't on the box. I tried to use it, and sure enough, the US-122 didn't work on my system. It went back to the dealer. Luckily I bought it from the local dealer and not from a place like GC where, because of the microphone bundled with the kit, they would have refused stating that microphones are non-returnable.


- Brett


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